Effective Date: 01 June 2026
1. Overview
Nexa Logic Pte. Ltd. ("Nexa Logic", "we", "us", or "our") operates this company website and develops digital products, including product websites and related services.
This Privacy Policy explains how we may collect, use, disclose, and protect personal data when you visit this website, contact us, or interact with our company-level services.
Product-specific websites, plugins, applications, or services may have their own privacy policy or terms. Where a product-specific policy applies, that policy should be read together with this Privacy Policy.
2. Personal Data We May Collect
Depending on how you interact with us, we may collect personal data that you voluntarily provide, such as:
- name;
- email address;
- phone number or messaging contact;
- company name or business details;
- information submitted through contact forms, email, or business enquiries;
- billing or transaction information where applicable; and
- support, partnership, or product enquiry details.
We may also collect limited technical information such as IP address, browser type, device information, pages visited, referral source, and basic website analytics data.
3. How We Use Personal Data
We may use personal data for purposes including:
- responding to enquiries, support requests, or business communications;
- providing information about Nexa Logic, our products, or our services;
- managing business relationships, product interest, partnerships, or collaborations;
- processing billing, account, or service-related matters where applicable;
- improving our website, products, security, and user experience;
- complying with legal, regulatory, accounting, or operational requirements; and
- protecting our rights, property, systems, users, and services.
4. Product Websites and Third-Party Services
Nexa Logic may operate or link to product websites, including NL Chatbot Pro and other product projects. Those products may involve separate websites, checkout systems, support workflows, analytics tools, hosting providers, payment processors, email providers, or other third-party services.
If you interact with a third-party website, payment processor, hosting provider, analytics tool, or external service, their own terms and privacy policies may apply. We are not responsible for the privacy practices of third-party websites or services that we do not control.
5. Cookies and Similar Technologies
Our website may use cookies, local storage, analytics tools, or similar technologies to operate the website, remember preferences, improve user experience, understand website usage, and support security.
Where required, we may ask for your consent before using non-essential cookies or similar technologies. You may also adjust your browser settings to block or delete cookies, but some website features may not work correctly.
6. Disclosure of Personal Data
We may disclose personal data where reasonably necessary to:
- service providers that help us operate our website, hosting, email, analytics, payment, security, or business systems;
- professional advisers such as accountants, auditors, lawyers, or consultants where needed;
- regulators, authorities, or law enforcement where required by law;
- business partners or collaborators where you have requested or agreed to the interaction; and
- protect our rights, safety, users, services, or legal interests.
We do not sell personal data to advertisers.
7. International Transfers
Some service providers or systems we use may process data outside Singapore. Where personal data is transferred overseas, we will take reasonable steps required under applicable law to ensure that the transferred personal data remains protected to a standard comparable to Singapore's Personal Data Protection Act 2012 ("PDPA"), where applicable.
8. Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, for business or legal requirements, or where retention is necessary to resolve disputes, enforce agreements, or comply with obligations.
When personal data is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it, unless retention is required or permitted by law.
9. Protection and Security
We use reasonable administrative, technical, and organisational measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.
No website, email, hosting platform, plugin, or internet transmission is completely secure. You should avoid sending highly sensitive information to us unless it is necessary and appropriate.
10. Access, Correction, and Withdrawal
You may contact us to request access to or correction of personal data that we hold about you, subject to applicable legal exceptions.
You may also withdraw consent for certain uses of your personal data by contacting us. Please note that withdrawal of consent may affect our ability to respond to your request, provide services, or continue a business relationship.
11. Business Contact Information
Where applicable, business contact information such as a person's name, business email, business phone number, job title, company name, or business address may be handled in connection with business communications, partnerships, product enquiries, or commercial relationships.
12. Children's Data
Our company website and business services are intended for business and general informational purposes. They are not directed at children. We do not knowingly collect personal data from children through this company website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or product changes. The updated version will be posted on this page with the effective date.
14. Contact Us
If you have questions about this Privacy Policy or wish to make a data protection request, you may contact:
Nexa Logic Pte. Ltd.
Email: hello@nexalogicgroup.com
Website: https://nexalogicgroup.com/